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Nowports’ AI Strategy Targets Faster, Smarter Logistics

· Source: mexicobusiness.news

In short

Nowports CEO Maximiliano Casal explains how the Latin American digital freight forwarder is moving beyond simple digitalization toward AI-driven automation of quoting, operations, pricing and finance. The company says AI has cut quote preparation from three to six hours down to five minutes while giving customers faster, more autonomous access to shipment status. The main challenges cited are calibrating AI agents to each customer's context and making LLM-based responses 100% reliable and deterministic.

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In the issue of week 42, 2026: Planning AI reaches a quantified milestone as Cencora reports 10% forecast improvement

Tags: logistics, freight forwarding, automation, LLMs, supply chain, customer experience

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