WiseTech AI charge plan raises questions over CargoWise Value Packs
· Source: theloadstar.com
In short
WiseTech Global plans to monetise its CargoWise AI agents separately from CargoWise Value Packs (CVP), according to a Citi research note, raising questions among forwarders about what their existing transaction pricing actually covers. CEO Zubin Appoo says six agentic capabilities remain available through CVP and that future pricing for more advanced workflows will be aligned to customer value, but he declined to detail which capabilities would cost extra. Citi estimates more than $30m of incremental second-half revenue must come from AI agents and VerifyWise, while questioning whether adoption can ramp up quickly enough.
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Tags: agentic AI, freight forwarding, pricing, CargoWise, automation, software