Study: Humans Are Still the “Integration Layer” in Freight Operations Despite AI Expansion
· Source: globaltrademag.com
In short
A new report by Deep Current reveals that freight operations remain heavily dependent on manual human intervention to connect fragmented digital systems, despite years of AI investment. The study finds 61% of logistics teams still rely on emails and spreadsheets, and 57% report shipment delays due to document errors. The report identifies key friction points and five operational levers needed to move from fragmented execution to truly integrated, AI-driven workflows.
Read Original Article — Read the full article on the publisher’s site.
In the issue of week 20, 2026: AI-Powered Automation and Control Towers Drive Supply Chain Transformation
Tags: freight, logistics, AI, automation, workflow, data