CEVA and Zalando Use AI Robots for Fashion Returns
· Source: supplychaindigital.com
In short
Zalando and CEVA Logistics have deployed AI-driven dual-arm robots from German robotics company Sereact at CEVA warehouses in Greven, Germany and Świebodzin, Poland to automate fashion returns handling. Powered by Sereact's Cortex physical-AI platform, the robots identify, grasp and sort unfamiliar items without article-specific training, under a Robotics-as-a-Service model. With roughly 50% of Zalando's online sales returned, the deployment aims to cut manual touchpoints, reduce cost per unit and turn returns into a controlled, high-performance service.
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Tags: robotics, returns, warehousing, automation, ecommerce, logistics