Retail technology innovation of the week: Zalando shapes future of fashion e-commerce logistics
· Source: retailtechinnovationhub.com
In short
Sereact, Zalando and CEVA Logistics have launched AI-powered automated returns processing at fulfillment facilities in Greven, Germany and Świebodzin, Poland, using Sereact's Cortex physical AI platform to drive dual-arm robotic systems that autonomously handle returned fashion items. The system identifies, grasps and sorts previously unseen objects without article-specific training, taking on repetitive handling to reduce strain on employees. The article also highlights honourable mentions for Deliveroo's Coco delivery robot roll-out and The Very Group's partnership with Made With Intent for agentic real-time personalisation.
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In the issue of week 41, 2026: AI Moves Supply Chains From Planning Toward Execution, But Data and Capacity Set the Pace
Tags: logistics, robotics, returns, warehouse, automation, e-commerce