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ShipStation Research Forecasts Surge in AI Investments to Optimize Retail Operations

· Source: globaltrademag.com

In short

ShipStation's Ecommerce Delivery Benchmark Report 2026 reveals that 90% of global retailers plan to increase AI investments over the next 12-24 months to optimize operations. North American retailers lead the transition, with 61% actively growing AI usage, while consumer expectations for two-day delivery outpace current retailer capabilities. The report identifies delivery execution, predictive fulfillment, and reverse logistics as key areas where AI can transform ecommerce and delivery.

Read Original Article — Read the full article on the publisher’s site.

In the issue of week 9, 2026: AI Transitions from Lab to Live Execution, Driving 30%+ Supply Chain Savings

Tags: ecommerce, fulfillment, logistics, delivery, retail, shipping

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