Generative AI in Supply Chain
· Source: supplychaindigital.com
In short
Supply chain managers are increasingly adopting Generative AI, with 96% of respondents in a Descartes survey using it for operations like data entry, route optimization, and freight forecasting. DHL highlights three key applications: forecasting and predictive demand, customs compliance automation, and buyer-supplier communications. However, challenges remain including data quality issues, trust and transparency concerns, model hallucinations, and change management requirements.
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Tags: generative AI, forecasting, automation, compliance, logistics, procurement