Betting on ‘human in the loop’ AI for Reliability
· Source: aircargoweek.com
In short
Flexport is leveraging AI to automate repetitive airfreight tasks like data entry, terminal calls, and customs checks while keeping humans in the loop for complex decision-making and exception handling. The company expanded its platform with over 45 AI and technology tools in 2025, focusing on customs efficiency, supply chain optimization, and faster e-commerce fulfillment. Looking to 2026, AI will continue to augment human roles, enabling operators to focus on problem-solving while automated agents handle routine operational tasks.
Read Original Article — Read the full article on the publisher’s site.
Tags: airfreight, automation, customs, optimization, logistics, AI