Zalando and CEVA deploy AI-powered robots for returns processing
· Source: logisticsmanager.com
In short
Online retailer Zalando and CEVA Logistics have begun live operations of AI-powered dual-arm robots to process fashion returns at logistics facilities in Greven, Germany and Świebodzin, Poland. The robots, developed by German robotics company Sereact, use a physical AI platform to identify, grasp and sort returned fashion items without per-item product training or fixed SKU profiles. Delivered as a Robotics-as-a-Service model, the deployment is the first phase of a wider initiative to expand automated returns handling across Europe while reducing physical strain on warehouse employees.
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In the issue of week 41, 2026: AI Moves Supply Chains From Planning Toward Execution, But Data and Capacity Set the Pace
Tags: reverse logistics, robotics, automation, returns, warehouse, ecommerce