Humans Still the Integration Layer in Freight Ops
· Source: logisticsbusiness.com
In short
A new industry report by Deep Current reveals that despite years of investment in digital platforms and AI, freight operations still rely heavily on humans to manually connect fragmented systems. The study found that 61% of logistics teams depend on emails and spreadsheets, and 57% report shipment delays caused by document errors, highlighting a persistent gap between digital ambition and operational reality.
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In the issue of week 20, 2026: AI-Powered Automation and Control Towers Drive Supply Chain Transformation
Tags: freight, integration, automation, workflows, digitalization, logistics