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Automating Complex Order Processing with Generative AI and OCR Enabling Logistics DX Previously Considered Unfeasible

· Source: marubeni.com

In short

Marubeni Logistics Corporation and Marubeni's Digital Innovation Department developed an AI-powered OCR solution to automate order processing for a major snack manufacturer. The system processes faxed and handwritten order forms using generative AI, reducing daily processing time from 17 hours to 9 hours while minimizing human error. This semi-automated approach addresses long-standing inefficiencies in supply chain operations where analog processes persist.

Read Original Article — Read the full article on the publisher’s site.

Tags: OCR, automation, logistics, generative-AI, supply-chain, digital-transformation

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