CEVA Logistics taps Sereact AI robotic systems for Zalando returns handling in Germany and Poland
· Source: retailtechinnovationhub.com
In short
Sereact, Zalando and CEVA Logistics have launched AI-powered automated returns processing at fulfilment facilities in Greven, Germany and Świebodzin, Poland, using dual-arm robots driven by Sereact's Cortex physical AI platform. The robots identify, grasp and sort previously unseen returned fashion items without article-specific training, while working alongside human employees who are moved to higher-value tasks. Executives frame the deployment as proof that returns automation can turn a high-cost, unpredictable operation into a controlled, scalable service.
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In the issue of week 41, 2026: AI Moves Supply Chains From Planning Toward Execution, But Data and Capacity Set the Pace
Tags: logistics, automation, robotics, returns, fulfilment, warehouse