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C.H. Robinson deploys new AI agents to cut missed LTL pickups

· Source: logisticsmgmt.com

In short

C.H. Robinson has implemented new AI agents to address missed LTL pickups, automating 95% of checks and saving over 350 hours of manual work daily. The system resolves hundreds of shipments daily for more than 11,000 customers and has reduced unnecessary return trips by 42%, speeding up shipments by up to one day faster. The AI agents handle carrier calls and decision-making at scale, improving efficiency for shippers, carriers, and the overall LTL network.

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Tags: logistics, automation, transportation, LTL, 3PL, AI-agents

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