AI can transform workforce planning for travel and logistics companies
· Source: mckinsey.com
In short
Travel and logistics companies face labor challenges including shortages, rising costs, and productivity issues. Applying AI to workforce planning—through digital demand reduction, advanced resource planning, hiring and development, day-of decision making, and continuous improvement—can increase productivity, reduce costs, and improve service quality. The article provides real-world examples of AI applications improving workforce agility and operational resilience in these sectors.
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Tags: workforce, planning, logistics, travel, automation, forecasting