Hackett's AI Supply Chain Benchmarks Quantify the Cost of Falling Behind
· Source: futurumgroup.com
In short
The Hackett Group launched AI World Class Supply Chain benchmarks on October 12, 2026, setting quantified performance standards across 16 end-to-end enterprise processes based on more than 30 years of benchmark data. The modeled outcomes include forecast error reductions of up to 52%, inventory carrying cost reductions of up to 41%, plan-to-deliver cost declines of 12-17% and staffing reductions of 15-24%, defining a widening performance gap between AI-native operators and laggards. The report frames supply chain AI as a board-level financial lever and a commercial opportunity for channel partners, 86.7% of which expect AI consulting to drive 2026 growth.
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Tags: supply chain, benchmarks, forecasting, inventory, cost reduction, consulting