Logistics AI: Getting a Return on Your Investment
· Source: freightwaves.com
In short
FreightWaves interviews Nexcade co-founder and CEO Dan Bailey on how logistics companies can move beyond AI adoption to measurable ROI. Bailey argues that converting embedded, tacit operational knowledge into AI-ready context is the core obstacle, and points to C.H. Robinson's $300 million RXO synergy target as proof of AI's scale potential — and of its execution risk. He details Nexcade's quoting agents, which handle the roughly 90% of quote requests arriving by email, and recommends a dual top-down/bottom-up experimentation strategy plus ROI metrics that go beyond time savings, such as risk reduction and revenue impact.
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In the issue of week 41, 2026: AI Moves Supply Chains From Planning Toward Execution, But Data and Capacity Set the Pace
Tags: logistics, ROI, automation, quoting, freight forwarding