Zalando deploys robots for returns
· Source: us.fashionnetwork.com
In short
Zalando, together with Sereact and CEVA Logistics, has launched AI-powered returns processing at its fulfilment centres in Greven (Germany) and Świebodzin (Poland). The Cortex physical AI platform autonomously picks, identifies and sorts fashion returns without item-specific training or fixed SKU profiles, delivered under a Robotics-as-a-Service model. The deployment marks an initial operational milestone in expanding automated returns processing across Europe and aims to reduce physical strain on warehouse staff, who shift to monitoring, exception management and quality control.
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In the issue of week 41, 2026: AI Moves Supply Chains From Planning Toward Execution, But Data and Capacity Set the Pace
Tags: returns, robotics, warehouse, automation, logistics, e-commerce