How AI is anchoring the future of retail in India
· Source: fortuneindia.com
In short
Generative and agentic AI are radically reshaping the Indian retail value chain, from ideation and sourcing to warehouse management, in-store experience, and customer service. With 96% of Indian retailers having adopted AI according to Honeywell's 2025 survey, companies like Myntra, Reliance Retail, Lenskart, and Blinkit are leveraging AI for demand forecasting, virtual try-ons, heatmapping, and route optimization to drive customer delight and operational efficiency. The article argues that while AI enhances speed, personalization, and profitability, the human touch remains essential for emotional connection and empathy.
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In the issue of week 20, 2026: AI-Powered Automation and Control Towers Drive Supply Chain Transformation
Tags: retail, supply-chain, demand-forecasting, warehouse, personalization, inventory