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How UPS is using AI, from shipper pricing to customs clearance

· Source: supplychaindive.com

In short

UPS is leveraging artificial intelligence and data analytics across multiple aspects of its operations, including customs clearance, pricing optimization, and network adjustments. The company uses AI to navigate changing trade regulations, streamline customs processes, and provide real-time pricing guidance to sales teams. UPS is also investing in employee upskilling programs to ensure workers can effectively use AI technologies as the company implements more automation in its network.

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In the issue of week 15, 2026: Agentic AI Drives $53B Supply Chain Boom with Automated Execution

Tags: customs, pricing, automation, logistics, upskilling, analytics

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