Diamond Logistics gives Despatchlab platform major AI upgrade
· Source: mhwmagazine.co.uk
In short
Diamond Logistics has rolled out a major AI upgrade to its Despatchlab logistics management platform, adding customisable dashboards and Agentic AI capabilities that let users query fulfilment, shipping and warehouse data in plain English. The conversational agent, currently in advanced testing and due for release later this year, generates dashboards, bespoke reports and replenishment recommendations. The work forms part of a wider AI strategy that includes an internal AI Apprenticeship Programme and the use of multiple large language models.
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In the issue of week 37, 2026: JD.com’s Physical AI and Integrated Platforms Fuel Supply Chain Revolution
Tags: logistics, agentic ai, warehousing, dashboards, fulfilment, llm