Dell’s AI re-invention is a case study in how to do AI right
· Source: fastcompany.com
In short
Dell Technologies implemented a rigorous, four-pronged AI strategy focused on driving profit through specific business pillars: supply chain, sales, engineering, and customer service. The company delivered $10 billion in new revenue in fiscal year 2025 with 8% growth while reducing costs by 4%, achieving a rare decoupling of revenue and cost curves. Their approach emphasizes reengineering processes before applying AI and building scalable systems across the enterprise rather than pursuing isolated pilots.
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In the issue of week 34, 2025: AI-Powered Mergers and Robotics Spark Supply Chain Breakthroughs in 2025
Tags: supply-chain, automation, optimization, forecasting, logistics, AI