Rhenus Outlines AI-Driven Future for Freight Forwarding
· Source: indexbox.io
In short
Rhenus Group outlines a fundamental transformation of freight forwarding, where artificial intelligence shifts operators from routine shipment processing to exception management in a logistics command centre. CEO Jan Harnisch argues that AI will absorb administrative workloads, allowing forwarders to focus on exceptions, customer relationships, and strategic oversight. The vision positions data foundations, knowledge systems, and workflow orchestration as key differentiators rather than AI models themselves.
Read Original Article — Read the full article on the publisher’s site.
In the issue of week 24, 2026: AI-Driven Ecosystems Accelerate Supply Chain Efficiency and Operational Resilience
Tags: freight, forwarding, AI, automation, exception management, logistics