Descartes Survey Finds Fewer Than 1 in 5 Transportation Organizations Use AI at Scale as Data and Integration Challenges Persist
· Source: quiverquant.com
In short
Descartes Systems Group released the findings of its 10th Annual Global Transportation Management Benchmark Survey, showing that only 19% of shippers and 15% of logistics service providers use AI at scale, with data quality and integration complexity cited as the leading barriers. The study tracks a decade of evolution in which planned transportation management technology investment rose from 53% in 2017 to 78% in 2026, and 85% of organizations now view transportation as a competitive differentiator. Increasing AI adoption (58%) and reducing freight costs (57%) form the dual mandate for shippers and LSPs over the next two years.
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In the issue of week 38, 2026: AI Moves Closer to Supply Chain Decisions, but Data and Returns Still Lag
Tags: transportation, AI adoption, logistics, survey, TMS, visibility