DHL and Alibaba to explore how AI can improve logistics for SMEs
· Source: aircargonews.net
In short
DHL Group and Alibaba have signed a Memorandum of Understanding to explore how artificial intelligence can improve the end-to-end logistics experience for small and medium-sized enterprises trading internationally. The partners will assess integrating DHL Global Forwarding's quotation and booking services into Alibaba's agentic AI platform Accio, enabling real-time freight forwarding quotes and seamless shipment booking. The initiative, announced at Alibaba.com's CoCreate 2026 Conference in Los Angeles, is the first in a planned suite of DHL logistics capabilities aimed at automating key business tasks for SMEs.
Read Original Article — Read the full article on the publisher’s site.
In the issue of week 38, 2026: AI Moves Closer to Supply Chain Decisions, but Data and Returns Still Lag
Tags: freight, forwarding, smes, cross-border, automation