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Alibaba shifts strategy to AI agents, steps up commerce and logistics integration

· Source: digitaltoday.co.kr

In short

Alibaba is reshaping its AI strategy around AI agents, separating its AI business from its cloud unit and launching the 'Alibaba Token Hub' business group. The company's AI chatbot Qwen now allows users to make purchases directly through chat, while its enterprise AI platform Wukong supports handling complex tasks by coordinating multiple AI agents. This agent-centered strategy is tied to boosting profitability, as AI agents consume far more tokens than typical chat sessions and can execute tasks 24 hours a day.

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Tags: AI, logistics, ecommerce, automation, chatbot, integration

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