DHL and Alibaba.com partner to bring AI-powered logistics capabilities to small and medium-sized enterprises worldwide
· Source: aircargoweek.com
In short
DHL Group and Alibaba.com have signed a Memorandum of Understanding to explore using AI to improve the end-to-end logistics experience for SMEs involved in international trade. The partners plan to integrate DHL Global Forwarding's quotation and booking capabilities into Alibaba.com's agentic AI platform Accio, enabling real-time freight quotes, shipping option comparisons and seamless booking. The agreement was announced at Alibaba.com's CoCreate 2026 Conference in Los Angeles.
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In the issue of week 37, 2026: JD.com’s Physical AI and Integrated Platforms Fuel Supply Chain Revolution
Tags: logistics, freight forwarding, SMEs, agents, cross-border trade