Study: Humans Are Still the "Integration Layer" in Freight Operations Despite AI Expansion
· Source: globatrademag.com
In short
A new report by Deep Current reveals that freight operations still rely heavily on human manual intervention to connect fragmented systems, despite years of AI and digital platform investments. The study finds that 61% of logistics teams depend on emails and spreadsheets, 57% report shipment delays due to document errors, and only 29% have implemented digital tools across core workflows. The report identifies five operational levers for digital sophistication and argues that AI must be embedded inside operational execution, not layered on top of workflows.
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In the issue of week 20, 2026: AI-Powered Automation and Control Towers Drive Supply Chain Transformation
Tags: logistics, freight, AI integration, automation, data connectivity, digital transformation