Requirements Before Technology: Define the Problem Before Buying the Solution
· Source: logisticsviewpoints.com
In short
The article argues that logistics technology projects too often start with the solution — a TMS, WMS, control tower, AI initiative or automation program — before the operating requirement has been defined. Using systems engineering principles, it recommends building a requirements hierarchy (business, operational, information, decision, technology, security, human factors) and making constraints, tradeoffs and verifiable success criteria explicit before selecting technology. Requirements-first does not slow innovation; it makes innovation more precise and avoids the classic trap of declaring success at go-live rather than on business outcomes.
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In the issue of week 37, 2026: JD.com’s Physical AI and Integrated Platforms Fuel Supply Chain Revolution
Tags: logistics, requirements, automation, systems-engineering, visibility, technology-selection