Carlsberg builds AI knowledge base in two days with Microsoft Unified
· Source: supplychaindigital.com
In short
Carlsberg has implemented an AI-powered knowledge assistant called Global Brain to transform its supply chain operations. The system, built in just two days using Microsoft technologies, reduces query times for operational standards by approximately 99% and serves over 10,000 supply chain workers. Early testing showed 90% engagement rate with tasks that previously took 30 minutes now completed in seconds.
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Tags: knowledge, automation, search, operations, standards, compliance