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Wholesale and retail are falling behind on AI, just as supply chain costs are expected to rise

· Source: kommunikasjon.ntb.no

In short

Six in ten retailers, wholesalers and manufacturers are worried about their supply chains and expect rising sourcing and transport costs over the next year, yet AI adoption in these sectors lags the UK average (28.4% vs 34.7%, per ONS data). Only around 47% of AI-using businesses in manufacturing, wholesale and retail say AI is improving operations, 12 points below the national average, largely because most adopted tools are free content-generation software rather than data processing used for forecasting. AGR Inventory's CPO argues that forecasting-focused AI with visibility into stock, lead times and demand history is what these businesses actually need.

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Tags: supply chain, forecasting, inventory, retail, adoption

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