CargoWise is becoming the AI that runs freight – so what happens to the TMS?
· Source: theloadstar.com
In short
In the second part of a two-part interview with WiseTech CEO Zubin Appoo, The Loadstar examines WiseTech's plans to evolve CargoWise from a 'system of record' into an AI-driven 'system of execution.' The article details how agentic AI capabilities such as SARA and auto job creation are automating freight forwarding workflows, with WiseTech targeting up to 50% labour cost savings for logistics service providers, while also addressing regulatory liability, competition from legacy in-house systems, and the strategic expansion through acquisitions like e2open and FRDM.ai.
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In the issue of week 36, 2026: AI-Driven Automation and Integration Reshape Supply Chain Efficiency and Security
Tags: agentic AI, freight forwarding, TMS, automation, logistics, CargoWise