Gen AI in procurement: From hype to hard truths
· Source: scmr.com
In short
Generative AI in procurement has entered the 'trough of disillusionment' phase, according to Gartner, as companies face challenges with integration, data quality, and inflated expectations. Despite these hurdles, early adopters are seeing efficiencies in tasks like supplier recommendations and contract management. Gartner predicts GenAI will reach full productivity in procurement within five years, but success depends on clean data, vendor alignment, and organizational upskilling.
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In the issue of week 31, 2025: Agentic AI and Strategic Investments Drive Supply Chain Resilience Surge
Tags: procurement, automation, AI, supplychain, Gartner, contracts