Workforce gaps keep supply chain AI stuck in pilot mode
· Source: freightwaves.com
In short
A new ASCM and DSCI report, The People Paradox in Supply Chain AI Integration, finds that 83% of supply chain professionals say their employees are unprepared to use AI effectively, and that organizations with ready workforces report a 71% AI project success rate versus 28% for the rest. AI adoption averages just 1.94 on a 1-to-5 scale across 13 core supply chain functions, with planning functions leading and execution-heavy areas such as returns and reverse logistics trailing. ASCM CEO Abe Eshkenazi points to workforce skills, unclear ROI, poor data quality and weak cybersecurity safeguards as the main obstacles, and recommends starting with one high-value process and measurable outcomes.
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Tags: supply chain, workforce, adoption, planning, cybersecurity, roi