C.H. Robinson Debuts Lean AI for Ocean Shipping, Air Freight and Customs
· Source: businesswire.com
In short
C.H. Robinson has launched new AI agents covering price quoting for ocean and air cargo, ocean booking management and U.S. customs brokerage, extending its Lean AI playbook into freight forwarding. The company says quotes that previously took one to three days now take two to three minutes, with more than 80,000 quotes delivered to over 3,600 customers, and customs document handling time cut by 23%. Pricing agents expand from LCL to FCL and air cargo across the U.S., Canada, Mexico, Europe, Latin America and Oceania, with booking agents live in China since August and global rollout expected by Q1 2027.
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Tags: freight-forwarding, agentic-ai, customs, automation, ocean-freight, quoting