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Descartes deploys OpsForce AI agents across MacroPoint Global Logistics Network

· Source: blog.gettransport.com

In short

Descartes has expanded its MacroPoint OpsForce platform with AI agents across the Global Logistics Network, connecting over 435,000 additional drivers through AI-powered outreaches. This has resulted in a 30% increase in no-touch tracking automation, elimination of manual check calls in some workflows, and 15% faster settlement through automated proof-of-delivery capture. The agentic AI system automates routine freight visibility tasks, exception handling, and driver engagement while maintaining operational continuity across complex supply chains.

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In the issue of week 12, 2026: AI-Driven Automation and Control Towers Deliver New Supply Chain Breakthroughs

Tags: freight, visibility, automation, tracking, logistics, AI-agents

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