BackOps Raises $42M Series B to Scale Its AI Resolution Layer for Supply Chain Operations
· Source: prnewswire.com
In short
BackOps, the AI resolution layer for companies that make or move physical goods, has raised $42 million in Series B funding led by Insight Partners, just six months after its $26 million Series A. The company reported measurable customer results, including a carrier claims deployment that processed over 500,000 claims with 91% resolved without human involvement, and a retail billing workflow that cut cycle time from roughly 28 hours to 14 minutes. The funding will be used to expand its resolution layer to additional processes and grow its product, engineering and go-to-market teams.
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In the issue of week 38, 2026: AI Moves Closer to Supply Chain Decisions, but Data and Returns Still Lag
Tags: supply chain, automation, claims, billing, funding, resolution