Taming Reverse Logistics: How AI-Powered Sorting Minimizes E-Commerce Waste
· Source: themachinemaker.com
In short
As India's e-commerce and quick commerce networks accelerate, returns have become a recurring inventory flow that warehouses must receive, inspect, sort and redirect at speed — DHL's 2025 analysis found 81% of Indian internet users returned an online purchase in the previous 12 months, with the reverse-logistics market valued at $33.2 billion in 2024. The article argues that AI-powered sorting, combining computer vision, machine learning and automated sortation/robotics, shifts returns handling from simple classification to intelligent disposition, releasing working capital and improving recovery. It concludes that future warehouses will be designed around multiple possible product journeys rather than a single linear one.
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In the issue of week 44, 2026: Warehouse AI now has live throughput proof: Aeon reports loading doubled at Saitama
Tags: reverse logistics, sorting, warehouse, e-commerce, automation, computer vision