Airlines Turn to AI to Manage Disruptions
· Source: pymnts.com
In short
Airlines are increasingly adopting artificial intelligence to handle operational disruptions caused by factors like government shutdowns and weather events. Delta Air Lines and American Airlines have deployed AI-powered rebooking tools that predict flight delays and offer real-time alternative routes, while Korean Air has migrated crew scheduling and maintenance systems to Google Cloud to improve efficiency. According to IATA's Annual Review 2025, nearly 70% of airlines plan to increase spending on AI and automation this year to enhance operational efficiency and safety.
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Tags: airlines, disruptions, rebooking, scheduling, operations, automation