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Macy's Overhaul Includes $640 Million Robot-Centric Warehouse

· Source: pymnts.com

In short

Macy's is opening a $640 million, 2.5 million-square-foot automated warehouse in North Carolina where robots pick items for online orders and store restocking. The facility completes orders in less than a day on average, improving on the previous 1.5-day timeframe, and allows for fewer shipments per order. This automation initiative is part of Macy's broader turnaround strategy to compete with discounters and eCommerce sellers while meeting rising customer expectations for fast delivery.

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In the issue of week 43, 2025: AI Agents Revolutionize Supply Chains: Driving Speed, Savings, and Security

Tags: automation, robotics, warehouse, supply-chain, inventory, logistics

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