The Biggest AI Challenge for Freight Forwarders
· Source: talkinglogistics.com
In short
A July 2025 survey of 110 freight forwarders reveals that the biggest AI challenge is 'lack of internal expertise or understanding,' cited by 48% of respondents. The research highlights concerns about risk of errors (41%) and integration difficulties (35%), with larger forwarders more worried about over-reliance on AI than smaller ones. The report emphasizes the need for upskilling teams and starting with low-risk AI use cases to build capabilities.
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In the issue of week 36, 2025: AI-Driven Trade Intelligence and Security Redefine Global Supply Chains
Tags: freight, automation, compliance, workforce, integration, risk