Saudia Cargo introduces industry-first AI workers to transform cargo sales
· Source: aviationbusinessnews.com
In short
Saudia Cargo has partnered with digital air freight platform cargo.one to deploy AI workers across its commercial operations, marking an industry first for air cargo. The AI system automates inbound quote requests, delivering tailored responses in seconds and reducing turnaround times by 68%, while freeing sales teams to focus on complex customer needs.
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In the issue of week 26, 2026: AI Orchestration and Real-Time Automation Revolutionize Supply Chains and Logistics
Tags: AI workers, air cargo, cargo sales, automation, digital transformation, cargo.one