CH Robinson invests in AI to speed up air cargo quoting
· Source: aircargonews.net
In short
CH Robinson has deployed agentic AI agents in its freight forwarding business that have already generated more than 80,000 price quotes for over 3,600 customers, cutting air cargo quote turnaround from a day to two to three minutes. The forwarder is also automating customs document processing across four dozen document types, reducing handling time by 23%. Executives say the technology breaks through the roughly 5% automation ceiling previously reached with digital booking forms.
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In the issue of week 44, 2026: Warehouse AI now has live throughput proof: Aeon reports loading doubled at Saitama
Tags: air cargo, freight forwarding, quoting, customs, agentic AI, automation