Shopee delivers record results in Q1 on the back of AI usage
· Source: straitstimes.com
In short
Sea Limited posted record Q1 2026 results, driven by AI adoption at its e-commerce unit Shopee. AI-powered search, recommendation algorithms, chatbots handling 80% of customer queries, and upcoming agentic AI features boosted GMV by 30% year-on-year, while Sea's revenue exceeded US$7 billion. Shopee is also expanding logistics services, including instant and same-day delivery, and scaling its loyalty programme across Asian markets.
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In the issue of week 20, 2026: AI-Powered Automation and Control Towers Drive Supply Chain Transformation
Tags: e-commerce, AI, logistics, delivery, chatbots, recommendation