Gartner: Is Gen AI Stalling Supply Chain Growth?
· Source: supplychaindigital.com
In short
Gartner reports that Generative AI (Gen AI) in procurement and supply chain is currently in the 'trough of disillusionment' phase due to poor integration, fragmented data, and unmet expectations. While Gen AI offers potential benefits like process efficiency and cost savings, organizations face challenges such as data quality, adoption resistance, and regulatory uncertainty. Gartner recommends CPOs invest in data infrastructure, carefully select AI tools, and build clear internal strategies to unlock Gen AI's value in procurement.
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Tags: procurement, supply chain, integration, transformation, data, automation