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Transforming the Last Mile: Package.ai Named HFA’s 2026 Partner of the Year

· Source: myhfa.org

In short

The Home Furnishings Association has named Package.ai as its 2026 Partner of the Year, recognizing the company's AI-powered last-mile delivery and post-purchase communication solutions tailored specifically for home furnishings retailers. The award highlights Package.ai's platform that integrates routing, delivery operations, and customer communication through AI-driven messaging and workflow automation, delivering measurable results such as increased delivery confirmation rates and reduced call center volume for retailers like BostonFAM.

Read Original Article — Read the full article on the publisher’s site.

In the issue of week 19, 2026: AI-Driven Platforms Boost Resiliency and Efficiency Across Global Supply Chains

Tags: last-mile, delivery, AI, retail, logistics, automation

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