As spending shifts to e-commerce, AI is reshaping the landscape
· Source: buildingindiana.com
In short
E-commerce now accounts for over 23% of global retail sales, and artificial intelligence is increasingly powering the online shopping experience. The article explores how generative and agentic AI are transforming customer experience, business operations, and decision-making in e-commerce, while also addressing risks and best practices for implementation.
Read Original Article — Read the full article on the publisher’s site.
In the issue of week 18, 2026: Agentic AI and Physical Automation Drive Supply Chain Breakthroughs
Tags: e-commerce, AI, logistics, inventory, personalization, automation