Cognizant, Lineage Partner on Agentic AI to Enhance Cold Chain Logistics
· Source: thefastmode.com
In short
Cognizant and Lineage have expanded their partnership to integrate Agentic AI solutions into Lineage's customer service operations, aiming to enhance consistency, quality, and innovation in cold chain logistics. The collaboration focuses on maintaining personalized customer relationships while leveraging predictive insights and automation. This initiative aligns with Lineage's 'One Lineage' framework, which emphasizes unified tools and processes.
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In the issue of week 31, 2025: Agentic AI and Strategic Investments Drive Supply Chain Resilience Surge
Tags: logistics, automation, AI, customer service, cold chain