Navigating the AI-powered supply chain: The future of freight forwarding
· Source: etedge-insights.com
In short
C.H. Robinson's Vice President Madhav Thapar discusses how AI is transforming freight forwarding in dynamic regions like South Asia, the Middle East, and Africa. The company has embedded AI into core operations, with over 30 AI agents performing more than three million shipping tasks annually, delivering over 35% productivity gains since 2023. AI enables predictive logistics, automated order processing, and enhanced customer experience while maintaining a balance between human expertise and automation.
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In the issue of week 38, 2025: Agentic AI Drives Autonomous Supply Chains with Measurable Cost and Speed Gains
Tags: logistics, automation, forecasting, freight, supplychain, innovation