Penske Logistics implementing Augment's AI platform
· Source: trucknews.com
In short
Penske Logistics is implementing an artificial intelligence platform from Augment following a successful six-month pilot, with the technology enhancing track-and-trace capabilities and providing up-to-date freight status information. The AI system is expected to validate approximately 600,000 loads initially and deliver productivity gains of 30-40% by eliminating routine manual processes and improving follow-up workflows with carrier dispatchers. The platform complements existing freight visibility tools by initiating outreach when shipment status updates are unavailable and adapts to each carrier's preferred communication methods.
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Tags: logistics, automation, tracking, freight, productivity, carriers