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Beauty boosts Zalando growth as AI tools drive customer engagement

· Source: theindustry.beauty

In short

Zalando reported strong Q1 results, with group revenue reaching €3 billion and adjusted EBIT increasing by 38.7%, driven by AI-powered personalization and the integration of About You. The Zalando Assistant now serves nearly 10 million customers, while AI-driven robotics automate around two million picks per month in its logistics network. The company reaffirmed its FY26 guidance with expected GMV and revenue growth of 12-17%.

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In the issue of week 19, 2026: AI-Driven Platforms Boost Resiliency and Efficiency Across Global Supply Chains

Tags: e-commerce, logistics, AI, robotics, customer-engagement, supply-chain

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